Collaboration and Contact Center

Managed Collaboration and Contact Center Services

Collaboration is a wide-reaching area of the IT environment. From voice to the contact center, countless agents and employees utilize this technology every day. Many companies could not survive without these services, and thousands of dollars of revenue could be lost if they were to experience even just minutes of downtime. To ensure this doesn’t happen, Petabytz offers dedicated collaboration managed services in two key areas of the landscape: voice and contact center.

Regardless of what area you need managed, you can count on Petabytz to deliver only the best in services and solutions. 90% of our engineers and consultants have advanced certifications, so you have access to the expertise you need when you need it. Our process is standardized to ensure predictable outcomes, and our recommendations are built from your unique business needs. See for yourself why Petabytz is a trusted partner in managing collaboration solutions for business of all sizes.

Two Areas of Managed Collaboration

Voice

Petabytz can manage your communications system to reduce cost, improve efficiency, and increase productivity. Contact us for more information about how your Voice over Internet Protocol (VoIP) system can be supported by Petabytz .

Contact Center

Whether you employ Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE), Customer Interaction Center (CIC), or another platform, petabytz can manage your contact/call center environment in whatever capacity you require.

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